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Terms & Conditions

Terms & Conditions

 

 

PAYMENT INFO:

www.sneakerworldwide.com uses Paypal to process all credit cards and debits payments. Payment can be sent sales@sneakerworldwide.com . Why use paypal: It is 100% secure site and it is a leading payment transactions on line. Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal's service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world's most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

 

PayPal has quickly become a global leader in online payment solutions with 86.6 million account members worldwide. Available in 56 countries and regions around the world, buyers and sellers on eBay, online retailers, online businesses, as well as traditional offline businesses are transacting with PayPal.

PayPal has received close to 20 awards for technical excellence from the internet industry and the business community at large -most recently the 2003 Webby Award for Best Finance Site and the 2003 Webby People's Voice Award for Best Finance Site. Located in San Jose , California , PayPal was acquired by eBay Inc. in October, 2002.


You can also send your payment, questions, or inquiries to: 

Sneakerworldwide.com LLC

PO Box # 114

New York, NY 10040-011

Please include your name, Item to buy (Order Id if you have any), and size along with your name, address, and phone number.

 


CONTACT INFO:

Sneakerworldwide.com LLC

Po Box # 114

New York, NY 10040-0114

Tel. 347-699-0792 Hours: Monday-Friday 9AM-5PM ET; Saturday 12PM-5PM; Sunday Email Only  Email:  info@sneakerworldwide.com

 


SHIPPING RATE:

We usually process orders within 24, but in some cases it can take up to 48 hours (international orders take a few hours more). To calculate when you will receive your order, you need to consider the processing time as well as the shipping method you selected. Example: If you selected USPS First Class, your total delivery time will be 2 days processing time + 5 days shipping time, so you can expect to receive your order 5-6 business days after your order is placed. Priority Mail You can receive your order within 4 business days for the most part. Orders placed on Saturday and Sunday will be processed on next Monday. Rates (US Dollars) USPS Priority Mail:

US ORDERS:

 

Quantity Price $ US
1 $12.99
2 $17.99
3 $24.99
4 $29.99

 


INTERNATIONAL SHIPPING RATES:

Sneakerworldwide.com ships all international packages via United States Postal Service Parcel Post, if you want another shipping method, please contact us at our customer service e-mail info@sneakerworldwide.com. By allowing us to choose the shipping method for the size and weight of your package, we may save you money on the customs fees and taxes.

Quantity Shipping and Handling  International Rates (US Dollars):

 

Quantity Price $ US
1 $25.00
2 $40.00
3 $55.00
4 $65.00
5 $75.00

 

 

RETURN & EXCHANGE: 

Sneakerworldwide.com offers a 30 Day Satisfaction Guarantee. If, for any reason, you are not completely satisfied with your purchase, we will gladly accept your return for an exchange or refund within 30 days of your delivery date if the following conditions are met: 1. Returned items must be completely new in saleable condition. BEFORE WEARING YOUR SHOES OUTSIDE, PLEASE TAKE A FEW MINUTES TO TRY THEM ON A CARPETED SURFACE. Trying your shoes on a carpeted surface will ensure that we can provide a refund or exchange in the event that you are not satisfied. We will not accept returns and/or exchanges if there is evidence that the shoes have been worn outdoors.  Sneakerworldwide.com reserves the right to refuse any return and/or exchange that does not meet the conditions stated herein. 2. The original shoebox and accessories must be returned with the shoes in new and saleable condition. PLEASE PACK THE SHOES, SHOEBOX, AND ANY ACCESSORIES INSIDE ANOTHER SHIPPING BOX. Returns without the original shoebox and accessories will not be accepted. Returns using the shoebox as a shipping box will not be accepted also. 3. A return authorization number must accompany all returns and exchanges. To return a product,  you must contact Customer Service for a return authorization number. If a return authorization number is not obtained prior to returning the package, the return may not be accepted. Please call Customer Service at 1-347-692-0799 during normal business hours of 8 am - 4 pm Eastern Time to obtain a return authorization number. Return authorization numbers will not be provided by email. 4. Defective products will be accepted within 30 days of the delivery date for exchange only We will accept defective products within 30 days. After 30 days, the damage will usually be considered normal wear and tear associated with athletic shoes. Return for Exchange: If you are returning for exchange, please call 347-692-0799 for your return authorization number and to order your exchange item. Ordering your exchange item will better ensure availability. We will refund your purchase price once we receive your return. If you choose not to order, you still must call to obtain a return authorization number. Once you have obtained this authorization, please complete the form by following the instructions located at the bottom of your receipt. Return Shipping Charges Customer will be responsible for the any charge to ship the item back to Sneakerworldwide.com. If you believe an error was made in your order, please contact Customer Service. Items returned for exchange. If the desired item is out of stock, the return will be treated as a return for refund. Sneakerworldwide.com will issue a refund less the cost of the original free shipping or six dollars, and we will notify you by email about your refund. Worn items Used or worn items will not be accepted without a defective item return authorization. Please call if you believe your item to be defective. All returns and exchanges must be new and completely unworn.

Return for Refund:

To return your products for a refund, please call347-692-0799 for a return authorization number and complete the form by following the instructions located at the bottom of your receipt. If you do not have your receipt, Return Shipping Charges Customer will be responsible for the any charge to ship the item back to Sneakerworldwide.com If you believe an error was made in your order, please contact Customer Service. Items returned for refund Items returned for refund that were sent with Free USPS PRIORITY MAIL shipping will be refunded less the shipping cost, approximately $12.99. Worn items Worn and used items will not be accepted without a defective item return authorization. Please call if you believe your item to be defective. Items received worn or damaged will not be eligible for refund. Returns must include the shoebox and all accessories. The original box and all accessories must be included or a charge may apply. The shoes, shoebox, and accessories MUST be packaged within a shipping box in order to return. Taped shoeboxes will not be eligible for a refund. Please allow 14 business days for us to receive and process your returned merchandise. Please allow as much as two billing cycles for the credit to appear on your credit card statement. We recommend using an insured parcel service such as USPS, FedEx or UPS for all returns. You may use the tracking number they provide to track the status of your return.

TESTIMONIALS:
"Thank you guys so much .. My Boss Is over the moon with his new kicks..:) You guys are great!!"
Sincerly
Adigun From Netherlands
   
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